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  1505 IDD (Voice, Fax & Inmarsat)  
  Product Description      
         
  Frequently Asked Question  
 
  Is there a basic fee I must pay?
    Absolutely No! No monthly subscription, no installation and activation charges. No hidden fees involved.
     
  Is there a change in dialing procedure?
     
1)   Yes, you can call 1505 followed by country code - Area code- Telephone numbers.
2)   No, with dialer attached or PABX programmed, you still dial as per normal (e.g. International Prefix-Country code-Area code-Telephone no.)
     
  Can IDD Calls be made from mobile phone?
    Yes. Please take note that the mobile phone service provider will bill mobile phone users for the talk time/local airtime.
     
  Do I need to register to use this IDD service? 
    Yes, please call our hotline at 6748 1737, and our customer service officers will assist you.
     
  Will I receive a statement showing the calls I made?
    Yes. Our customers will receive a monthly statement showing detailed billing such as date, time, duration, cost, location and destination for each call. On top of that we will provide trunk, destination and savings summary.
     
  Where should I call if problem occur after office hours?
    You can seek our assistance by dialing our Hotline: 6748 1737 or email to support@ccsidd.com
     
     
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